Frequently Asked Questions

Q? What hosting service provider do you guys use?

We are our own web hosting service provider. This allows us to have full control over every aspect of our clients accounts which allows us to offer top notch customer service. Our servers are housed in a downtown Los Angeles datacenter with a 24/7/365 security and monitoring team.

Q? Can you help me write content for my website?

Yes. We include copy writing and editing in all of our proposals.

Q? How long does it take to build a website?

Our standard 6 page websites take approximately 4 weeks to create. Larger sites will take longer.

Q? How does the payment process work?

The project starts with a 50% deposit. Once we have completed and fulfilled our scope, the final 50% is collected and your website is then scheduled for launch.

Q? How much does a website cost?

The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the $1,000 range for a small business site and range upward depending on your unique needs.

Q? Do you guys backup the websites that you host?

A. Yes, we have a daily, weekly, and monthly backup service.

Q? How long does it take to design a logo?

A. Logo projects can take up to a week. We usually can provide 8 different design concepts by the first 48 hours.

Q? What is SEO?

A. SEO stands for search engine optimization. It refers to techniques that help your website rank higher in organic search results, making your website more visible to people who are looking for your brand, product, or service via search engines like Google, Bing, and Yahoo.

Q? What is the best way to determine my online marketing budget?

A. Determine your potential return on investment. Online marketing tactics help bring more traffic and business to your site, raising your revenue.

Q? How do I setup my email on my computer or phone?

We offer a POP or IMAP setup. Both settings are below.

Non-SSL Settings

Username: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Use the email account’s password.

Incoming Server: mail.domainname.com
POP Port: 110
IMAP Port: 143

Outgoing Server: mail.domainname.com
POP Port: 25
IMAP Port: 25

Password Authentication is required for IMAP, POP3, and SMTP.

SSL Settings

Username: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Use the email account’s password.

Incoming Server: mail.domainname.com
POP Port: 995
IMAP Port: 993

Outgoing Server: mail.domainname.com
POP Port: 465
IMAP Port: 465

Password Authentication is required for IMAP, POP3, and SMTP.